Privacy Policy

Last Updated: January 2024

Introduction

ZelenaZona ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or enroll in our services.

Information We Collect

We collect several types of information from and about users of our website:

Personal Information

Name and email address (when you enroll in our programs)
Information about your experience and interests in clay work
Communication preferences
Any other information you choose to provide

Automatically Collected Information

Browser type and version
Device information
IP address
Pages visited and time spent on our site
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To process your enrollment in our masterclasses
To communicate with you about your sessions and our services
To respond to your inquiries and provide customer support
To improve our website and services
To send you updates about our programs (with your consent)
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Contract Performance: Processing necessary to fulfill our services to you
Consent: When you've given explicit permission
Legitimate Interests: For business operations and improving our services
Legal Obligations: When required by law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website and business (under strict confidentiality agreements)
When required by law or to protect our legal rights
In connection with a business transfer or merger
With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enrollment data is typically retained for 7 years for accounting purposes.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

ZelenaZona
Email: [email protected]
Address: Vinohradská 28, Prague 2, 120 00, Czech Republic

Supervisory Authority

If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection supervisory authority.